All server infrastructure products, web hosting plans, domain registrations, and cloud licenses offered by Sixthstar Technologies are digital services delivered electronically. No physical shipping, parcel dispatch, or physical delivery fee is involved.
1. Electronic Fulfillment Scope
Upon successful payment confirmation via our online payment gateway, your order enters our automated provisioning pipeline or hardware deployment queue. All access credentials, server IP addresses, login details, and tax invoices are delivered directly to your registered account email and client portal dashboard at portal.sixthstar.org.
2. Service Provisioning & Turnaround Timelines
Standard delivery and setup schedules vary by hosting product category:
Automated cPanel account creation, DNS allocation, and instant welcome email with control panel credentials upon payment validation.
KVM hypervisor slice deployment, operating system image installation (Linux/Windows), and dedicated IPv4 address assignment.
Custom bare-metal hardware racking, BIOS configuration, RAID array setup, OS deployment, and network port burn-in testing.
3. Delivery Confirmation & Proof of Service
Successful delivery is officially established when:
- Welcome Email Sent: The account credentials and root/admin access details have been dispatched to your email address.
- Client Portal Access: The server or hosting package status in your dashboard transitions to Active with visible IP allocation.
- GST Tax Invoice Generated: An official digital invoice is automatically generated and downloadable from your client billing account.
4. Anti-Fraud & Security Audits
To maintain datacenter network integrity, first-time orders or high-risk transactions may undergo a brief manual security verification. If additional verification is required, our fraud desk will contact you via email or phone within 2 hours. Delivery will resume immediately upon verification.
5. Delivery Queries & Support
If you have not received your server credentials within the expected timeframe, please check your spam folder or reach out immediately to our 24/7 provisioning desk via our Contact Us Page or support ticket system.